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Privacy Policy

What personal data KATYUSHA collects from enquiries and orders, why, and the rights you have over it.

Last updated: 13 October 2026

1. Scope

This policy explains what personal data KATYUSHA collects when you use katyushafish.com, send an enquiry, or place an order, and what we do with it. It covers this website. Where a separate contract or a B2B purchase agreement with you sets stricter rules, that contract prevails.

Data controller: Dongguan Katuysha Fishing Tackle Co., Ltd., Room 203, No. 8, Xintai 1st Street, Xinmalian, Dalang Town, Dongguan, Guangdong Province 523770, China (trading as KATYUSHA). Contact for anything in this policy: [email protected].

2. What we collect

DataWhenWhy
Name, email address, company, country and the content of your messageWhen you submit an enquiry form or email usTo answer your question and keep a record of the conversation
Order and shipping details (company, delivery address, port, contact person)When you place or confirm an orderTo produce, invoice, ship and document the order
Payment-related referencesWhen an order is paidTo match payments to orders and meet accounting obligations
Technical data such as IP address, browser type and pages requestedAutomatically, in server logsSecurity, fault diagnosis and keeping the site running

We do not ask for and do not want sensitive data, and we do not buy personal data from data brokers.

3. Why we process it, and on what basis

  • To answer your enquiry and take your order - necessary to perform a contract or to take steps at your request before a contract.
  • To manufacture, ship and document goods - contract performance, including passing delivery details to carriers and customs brokers.
  • To keep records and meet tax and export rules - legal obligation.
  • To secure the website and prevent abuse - our legitimate interest in keeping the service available and safe.
  • To send you trade updates - only with your consent, and you can withdraw it at any time by replying to any message.

We do not use your data for automated decision-making or profiling, and we do not sell it.

4. Cookies

This build of the website sets no advertising or third-party tracking cookies and runs no analytics scripts. If we add analytics or a chat tool later, this policy will be updated first and any cookie banner required in your region will appear. Essential cookies, if introduced for analytics or advertising, will be limited to what the site needs to function.

5. Who we share it with

  • Carriers and freight forwarders - to deliver your goods.
  • Customs brokers and authorities - where export or import documentation requires it.
  • Banks and payment providers - to receive and verify payment. Card and PayPal payments on this store are processed by PayPal.
  • Email and IT service providers - who host our mailboxes and servers under contract.
  • Professional advisers and auditors - where required.

We share the minimum needed for the purpose. We do not sell personal data and we do not hand it to advertising networks.

6. International transfers

Our operations, servers and mailboxes are based in China, so data you send us is processed in China. Where we work with a service provider outside your country we use appropriate safeguards, including standard contractual clauses where the law requires them. Contact us if you need details of the safeguards used for a specific transfer.

7. How long we keep it

  • Enquiries that do not become orders: kept only as long as needed to answer the enquiry, then deleted.
  • Order, shipping and payment records: kept for the period required by accounting and export law, being the period required by accounting and export law in China and, where applicable, your own jurisdiction.
  • Server logs: kept for a short rolling period for security and fault diagnosis.

When the retention period ends, records are deleted or anonymised.

8. Your rights

Depending on where you live, you have the right to ask for a copy of your personal data, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format. If we rely on consent, you can withdraw it at any time. Email [email protected] with the request and we will respond within the time your local law allows - usually one month. We may ask you to verify your identity first. You also have the right to complain to your national data protection authority; we would appreciate the chance to fix the problem first.

9. Security

We keep enquiry and order data on access-controlled systems, use encryption in transit (HTTPS), and limit access to the staff who need it. No method of transmission or storage is completely secure, but we take reasonable technical and organisational measures to protect what you send us. If a breach affects your rights, we will notify you and any regulator as the law requires.

10. Children

This website and our products are aimed at adults and trade buyers. We do not knowingly collect data from children. If you believe a child has sent us personal data, contact us and we will delete it.

11. Changes to this policy

We may update this policy to reflect changes in our tools, providers or the law. The date at the top of the page tells you when it last changed. Questions, requests and complaints go to [email protected].